Delete your Cá Perto account
This page belongs to the Cá Perto app (caperto.pt). Use it to ask for your account and the data tied to it to be deleted.
In the app
- Open Cá Perto and sign in.
- Go to Profile.
- Choose to delete the account and confirm.
The account is removed at that moment.
If you cannot sign in
Email solivagames@gmail.com, preferably from the account email, with the subject “Delete my Cá Perto account”. We reply within one month. If you no longer have access to that email, say so in the message so we can confirm the account is yours.
What is deleted
- Name, email and password.
- Area, distance, favourite categories and notification preference.
- Favourites, notifications and reservations.
- Profile photo, if there is one.
- For a merchant account: the shop, address, hours, text, shop photo, deals and deal photos.
- Password-reset requests for that account.
An active reservation is cancelled and the item goes back to the shop. If the shop is deleted, anyone with an active reservation there is told that the deal was removed.
What stays
After deletion we do not keep the account. The email that asked for deletion, when the request is made here, is kept only until we reply, and for no longer than one month.
Other people’s data is not deleted with this request.
Deleting only part of it
In the app you can remove the profile photo, the shop photo or a deal without deleting the account. For anything else, write to solivagames@gmail.com.
Privacy policy: caperto.pt/en/privacy.html.